ACCESS & SUPPORT

ACCESS & SUPPORT

Janssen CarePath

YOUR ONE SOURCE FOR ACCESS, AFFORDABILITY, AND TREATMENT SUPPORT FOR YOUR PATIENTS
Access & support

Access support to help navigate payer processes

Janssen CarePath helps verify insurance coverage for your patients taking REMICADE® and provides reimbursement information

Online benefits investigation and prior authorization support at JanssenCarePathPortal.com

Learn more
Access & support

Affordability support to help your patients start and stay on the treatment you prescribe

Janssen CarePath can help you find out what affordability assistance may be available for your patients taking REMICADE®

Comprehensive Provider Portal to enroll eligible patients in the Janssen CarePath Savings Program and more at JanssenCarePathPortal.com

Learn more
Access & support

Treatment support to help your patients get informed and stay on REMICADE®

Janssen CarePath provides additional support to your patients, including patient education, web-based resources, and personalized reminders

Learn more
Access support

Call a Janssen CarePath Care Coordinator at 877-CarePath (877-227-3728), Monday-Friday, 8:00 AM to 8:00 PM ET
Multilingual phone support available


Access support to help navigate payer processes

Sign Up or Log In to the Provider Portal at JanssenCarePathPortal.com


Support for patients using commercial or private insurance to pay for medication

Janssen CarePath

Your eligible patients pay as little as $5 per infusion for their REMICADE® medication. Maximum program benefit per calendar year shall apply. Savings may apply to co-pay, co-insurance, or deductible. Offer subject to change or end without notice. Program does not cover the cost to give patients their infusion. Patients may participate without sharing their income information. See full eligibility requirements.

ONLINE ENROLLMENT AND TRACKING OF PATIENT SAVINGS PROGRAM BENEFITS BY YOU, THE PHARMACY, OR THE PATIENT
Providers can enroll and help manage patients’ Savings Program benefits with a Provider Portal Account at JanssenCarePathPortal.com.

Patients can manage Savings Program benefits and more on their Janssen CarePath Account at MyJanssenCarePath.com.

additional AFFORDABILITY SUPPORT FOR YOUR PATIENTS

Support for patients using government-funded healthcare programs or patients without insurance coverage

Janssen CarePath can provide information about other resources that may be able to help your patients with their out-of-pocket medication costs:

  • State Pharmaceutical Assistance Programs (SPAPs)
  • State Health Insurance Programs (SHIPs)
  • Medicare Savings Program
  • Medicare Part D Extra Help—Low-Income Subsidy
  • Independent Foundations*

Call a Janssen CarePath Care Coordinator at 877-CarePath (877-227-3728) or visit JanssenPrescriptionAssistance.com for more information on affordability programs that may be available.

*Independent co-pay assistance foundations have their own rules for eligibility. We have no control over these independent foundations and can only refer your patients to a foundation that supports their disease state. We do not endorse any particular foundation.

Getting started is easy at JanssenCarePathPortal.com

Provider Portal offers a customizable patient dashboard with real-time status updates

Janssen CarePath Provider Portal

We understand that navigating payer processes and finding cost support options may seem complicated at times. That's why we've created an enhanced Provider Portal experience.

Janssen CarePath
With a Provider Portal account you can:
  • Request benefits investigations and prior authorizations in real time
  • Review the status of benefits investigations
  • Initiate prior authorizations without benefits investigations
  • Enroll your eligible, commercially insured patients in the Janssen CarePath Savings Program
  • View and help manage patients’ Savings Program benefits as requested by enrolled patients
  • Receive notifications when new information is available, or action is required on the Portal
Create a Provider Portal account at JanssenCarePathPortal.com
  • Complete required information, include your practice locations, add administrators and staff to your site, and set communication preferences
Complete the Business Associate Agreement (BAA) for your practice (one time only)
  • The completed BAA allows you to use the Provider Portal without requiring individual patient authorization
    • You can execute the BAA within the Portal and receive immediate verification and access to the Portal, or
    • You can download the BAA at JanssenCarePath.com and upload the signed document via the Portal or fax to the number provided on the form
OR
Secure patient authorization (for each patient)
  • Invite each patient to create an online account at MyJanssenCarePath.com to secure patient authorization, or
  • You can download the Patient Authorization Form at JanssenCarePath.com and upload the signed document via the Portal or fax to the number provided on the form

Now you are ready to use the Provider Portal.

Patient insurance benefits investigation and other Janssen CarePath program offerings are provided by third-party service providers for Janssen CarePath, under contract with Johnson & Johnson Health Care Systems Inc. on behalf of Janssen Pharmaceuticals, Inc., Janssen Biotech, Inc., and Janssen Products, LP (Janssen). Janssen CarePath is not available to patients participating in the Patient Assistance Program offered by Johnson & Johnson Patient Assistance Foundation. The availability of information and assistance may vary based on the Janssen medication, geography and other program differences. Janssen CarePath assists healthcare providers (HCPs) in the determination of whether treatment could be covered by the applicable third-party payer based on coverage guidelines provided by the payer, and patient information provided by the HCP under appropriate authorization following the provider’s exclusive determination of medical necessity. This information and assistance are made available as a convenience to patients, and there is no requirement that patients or HCPs use any Janssen product in exchange for this information or assistance. Janssen assumes no responsibility for and does not guarantee the quality, scope, or availability of the information and assistance provided. The third-party service providers, not Janssen, are responsible for the information and assistance provided under this program. Each HCP and patient is responsible for verifying or confirming any information provided. All claims and other submissions to payers should be in compliance with all applicable requirements.

IS YOUR PATIENT BEING ASKED TO SWITCH?

We can run a benefits investigation to understand the current insurance coverage status for the patient. If REMICADE® is no longer covered by the patient’s health plan, the plan could require additional information to move forward. You will likely have to submit a letter of medical necessity to the health plan. We can provide you with a sample letter template or you could find it on the REMICADE® pages of the Janssen CarePath website. If you have any questions on how to use these letters to file claims and appeals for your patients, please reach out to Janssen CarePath at 877-CarePath (877-227-3728).

To learn more about biosimilars, see the Q&A below.

Download Resources

BIOSIMILARS Q&A

Your patients may come to you with questions about available biologics and biosimilars. Below is some general information that can help you respond to patient questions.

Infusion support

Infusion center locator
Infuse logo

Utilize the search capabilities of 2infuse.com to help you locate an infusion center convenient to your patient’s home or office. Searchable by city or ZIP code, this helpful site provides detailed search results organized by driving distance. This website also includes valuable information about the infusion center such as business hours, insurance plans accepted, and medications infused.

FIND AN INFUSION CENTER

Reference: US Food and Drug Administration. Biosimilar and interchangeable products.fda.gov/consumers/consumer-updates/biosimilar-and-interchangeable-biologics-more-treatment-choices. Reviewed October 23, 2017. Accessed July 22, 2019.

ISI button expand